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Frequently asked questions

FSA and HSA Reimbursement

What are FSA and HSA accounts?
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Flexible spending accounts (FSA) and health savings accounts (HSA) are programs that allow you to set aside money (before taxes) for eligible medical expenses. FSAs are typically offered through employers, and funds must be used within the plan year or a grace period. HSAs are available for individuals with high-deductible health plans, and funds roll over from year to year. If you’re unsure whether or not you have an FSA or HSA, please check with your employer or insurance company. 

Which products are eligible for FSA and HSA reimbursement on burtsbees.com?
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A variety of our products and treatments on burtsbees.com may be eligible for reimbursement under FSA/HSA plans, including: sunscreens with SPF, acne treatments, cold sore treatments, and baby & mama products. You can shop the selection here.* 

We have added a badge to products that align with most eligibility lists for easy identification. Contact your insurance provider about plan allowances and requirements, to confirm your eligibility to use your health account funds for new products before purchasing. 

*Disclaimer: Keep in mind that the list of approved FSA and HSA items are maintained by the IRS and may change at any time. Relying on the FSA/HSA Eligible highlight badge on burtsbees.com is not a substitute for checking your plan documentation. If you have questions or concerns about FSA or HSA qualified expenses, ask your plan administrator for more information. 

How do I purchase FSA and HSA eligible products on burtsbees.com?
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Follow these 3 simple steps: 

  • Shop eligible items with your credit or debit card. 

  • Save the receipt emailed to you. 

  • Submit the receipt to your benefits provider for reimbursement. 

 

How do I pay for FSA or HSA eligible products on burtsbees.com?
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At the present time, burtsbees.com does not accept HSA and FSA cards as a form of payment. Please use a credit card or debit card to pay for your eligible items and then submit the receipt and any other required documentation to your benefits provider, based on the current policies for reimbursement. Check with your provider to understand the information that is required for your claim. 

Are shipping fees eligible for FSA/HSA reimbursement?
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In most cases, shipping fees are not eligible expenses. Check with your plan administrator for any specific rules or exceptions. 

 

Do FSA or HSA funds expire or roll over from year to year?
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It depends on the type of plan you have, however FSA funds typically have a "use-it-or-lose-it" rule, where any remaining balance at the end of the plan year or grace period may be forfeited. However, some employers offer either a carryover option or a grace period to spend remaining funds. It's essential to check with your FSA plan administrator to determine which option, if any, applies to your account. HSA funds, on the other hand, do not expire. The money in your HSA rolls over from year to year, allowing you to accumulate savings for future medical expenses. 

It's important to note that these rules can change, and specific details may vary based on your employer's plan or your individual circumstances. Always consult your FSA or HSA plan administrator and the most current IRS guidelines for the most accurate and up-to-date information regarding fund expiration and rollovers. 

Where can I get more information about FSA/HSA rules and guidelines?
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For more information about your FSA/HSA plan, contact your plan administrator or refer to the official IRS guidelines on eligible expenses.